Booking Lookup

    Track your booking

    Check the status of your ride in seconds — no phone call needed.

    Found in your booking confirmation email.

    Must be the same email you used to book.

    Need help?

    I can't find my reference

    Check your inbox (and spam folder) for a booking confirmation from Scarlet Cars. Recent bookings have a 6-character code (e.g. AB1234). Older bookings may have a longer reference starting with SC-. Both work here.

    I used a different email

    You must use the exact email address you entered on the booking form. If you're unsure, check which email received the confirmation.

    My booking isn't showing up

    It can take a minute after submitting to appear. If it's been longer, call or WhatsApp us and we'll check manually.

    Can I change my booking?

    For now, please call or WhatsApp us with your reference and we'll amend it for you. Online amendments are coming soon.