Booking Lookup
Track your booking
Check the status of your ride in seconds — no phone call needed.
Need help?
I can't find my reference
Check your inbox (and spam folder) for a booking confirmation from Scarlet Cars. Recent bookings have a 6-character code (e.g. AB1234). Older bookings may have a longer reference starting with SC-. Both work here.
I used a different email
You must use the exact email address you entered on the booking form. If you're unsure, check which email received the confirmation.
My booking isn't showing up
It can take a minute after submitting to appear. If it's been longer, call or WhatsApp us and we'll check manually.
Can I change my booking?
For now, please call or WhatsApp us with your reference and we'll amend it for you. Online amendments are coming soon.